1. Limited exhibition: Some visitors believe that the permanent exhibitions are too modest and do not fully reflect the city's rich history. Therefore, expectations regarding a deeper narrative about Gdynia may not be met.
2. Lack of interactivity: Compared to modern museums that offer many interactive elements, the Gdynia City Museum may seem traditional and less engaging to a younger audience.
3. Location: Although it is located in the city center, some visitors may find it difficult to find, especially if someone does not know Gdynia well.
4. Limited opening hours: Some criticism also concerns opening hours, which may not be adapted to the needs of tourists, especially on weekends.
5. Ticket price: For some visitors, the ticket price may seem too high compared to the exhibition content offered.
6. Lack of catering facilities: The lack of a café or restaurant on site may be considered an inconvenience, especially for tourists spending a long time in the museum.
7. Parking spaces for people with disabilities are located 100 meters from the museum.
8. The museum responds to visitors' intervention for no longer than 2 months.
9. Films published before September 1, 2019 do not have subtitles for the deaf, some graphic materials lack alternative texts, some documents are not digitally available.
10. The director of the museum is Karin M., an official from the city hall of former president Wojciech Sz., who was associated with former president Lech K. (PiS). Appointed to the position of acting director by the same Wojciech Sz.